Business communication in the digital age -- 1.
Enter your email to reset your password Or sign up using: Sign in if you're already registered. The rules are slightly different from standard social settings, yet business schools rarely discuss professional etiquette topics. In her new book "The Essentials Of Business Etiquette," Barbara Pachter writes about the specific skills professionals need to understand when presenting themselves in a business setting.
From how to introduce yourself to what to order at restaurants, these are the social rules you need to know when establishing relationships. Pachter has given us permission to use these excerpts from her book. Always say your full name. In a business situation, you should use your full name, but you should also pay attention to how others want to be introduced.
If your name is too long or difficult to pronounce, Pachter says you should consider changing or shortening it. Or you should consider writing down the pronunciation of your name on a business card and giving it to others.
You make it easy for others to ignore you if you don't stand.
If you are caught off guard and cannot rise, you should lean forward to indicate that you would stand, if you could. Otherwise, you may dilute its impact and possibly make yourself seem somewhat helpless and needy. You should send thank-you notes within 24 hours and you should send separate notes to everyone you want to thank.
This time difference can be important after a job interview, if the hiring decision is being made quickly. It's OK to hold open a door for your guest, but Pachter says you shouldn't pull someone's chair out for them regardless of gender. In a business setting, you should leave those social gender rules behind.
Both men and women do it, but it can be distracting and even too sexy for a professional setting, says Pachter. If you point with your index finger, it appears aggressive. Both men and women point, but women have a tendency to do it more than men. Pachter says you should never use your knife to cut your rolls at a business dinner.
Let the wait staff do their jobs. This means that if your guest orders an appetizer or dessert, you should follow suit. Nevertheless, you can often judge what to order by the type of restaurant she chooses.
Remember that "left" has four letters and "right" has five letters. The words food and left each have four letters; if the table is set properly, your bread or salad or any other food dish, will be placed to the left of your dinner plate.
Similarly, drinks are placed to the right of the dinner plate, and the words glass and right contain five letters. Any glass or drink will be placed to the right of the dinner plate. Your fork four letters goes to the left; your knife and spoon five letters each go to the right. The mnemonic BMW here stands for "bread, meal, and water" so remember that "your bread-and-butter plate is on the left, the meal is in the middle, and your water glass is on the right.All these stories rely on the basic elements of news writing but do so in different styles.
This exercise is good for giving a sense of the breadth of journalism, and how differently the rules of news writing . MaRS – Business Planning and Financing Management Series Building Block 2 – The Business Plan and Executive Summary How to use this workbook guide 1.
Make it a team exercise—but make it quick. Pulling the background information and strategy together to create a coherent. Choose from five popular eBooks covering essential Business English Skills.
Each e-book contains: MP3 audio lessons including an introduction to the topic, a role-play demonstrating the target language, a detailed explanation of the language with further examples, and speaking practice drills. Learn business communication chapter 4 with free interactive flashcards.
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